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1 Updated - “Secure connection failed” while attempting to register on iPhone or iPod touch 1231
2 Installing Epocrates for iPhone / iPod touch 1076
3 Epocrates for the iPhone / iPod touch general information 1079
4 Registration Problems on the Epocrates Website 1091
5 How do I install Epocrates to my handheld device? 656
6 BlackBerry Wireless AutoUpdate 1067
7 Epocrates installation stalls 991
8 Updating Epocrates Software 100
9 How do I fix the Internal error on my Windows mobile device? 977
10 How do I log in to my Epocrates account? 936
11 How can I upgrade to Epocrates Essentials or Epocrates Essentials Deluxe? 794
12 Firewalls and Epocrates 850
13 Epocrates and Memory Cards 152
14 How to Purchase an Epocrates Product 867
15 Managing Epocrates Renewals 466
16 Epocrates iPhone / iPod Touch Error Reference 837
17 How To Transfer Your Epocrates Software License 855
18 I currently have a subscription to an Epocrates product. How do I renew it? 679
19 Reinstalling Epocrates 1001
20 Detailed information about MobileCME 848
21 Mac AlarmMgr error message 844
22 Recommendations for installing the new version of Epocrates applications to your Palm / Macintosh system. 701
23 How do I schedule or run a wireless AutoUpdate? 800
24 Assistance with an Epocrates license purchased on Handango's website. 842
25 How do I Remove MedTools Applications from my handheld device? 822
26 When I try to login to Epocrates Online it says I am already logged in. 644
27 Redeeming Epocrates License Codes 657
28 1008:5 -5000- Access Denied Error 775
29 Invalid Username and/or Password 777
30 Epocrates Site Licenses 641
31 Windows Mobile Pocket PC Uninstall (ActiveSync) 601
32 Epocrates Palm Pre Install Instructions (Windows) 1185
33 Does Epocrates support Windows Vista? 487
34 What do I do if my credit card expires? 688
35 Renewing a Sponsored Epocrates Subscription 680
36 My handheld cannot establish a connection to my computer. What should I do? 44
37 I receive an "error loading databases" error when I open Epocrates Rx Pro on my Pocket PC. 611
38 Epocrates AutoUpdate Palm/Win 973
39 Fatal Error/Alert/Exception (Palm) 215
40 Unable to Verify Installation (Palm) 997
41 Update your Verizon, Sprint/Nextel, or Alltel BlackBerry Pearl to avoid installation issues. 1108
42 How do I configure Norton's firewall to work with AutoUpdate? 869
43 Epocrates Discounts for Medical Students and Residents 562
44 Windows Mobile Smartphone Support and Release Notes 917
45 Locating the Epocrates Installer for the Palm Pre 1186
46 Epocrates Refund Policy 572
47 How do I AutoUpdate my Epocrates for Pocket PC/Windows Mobile? 971
48 Check your AutoUpdate conduit to ensure it is turned on for Palm - Windows users 935
49 Epocrates Handheld System Requirements 485
50 Free trial details and instructions 930
51 How do I uninstall Epocrates for Palm/Win? 516
52 Epocrates Palm Pre Install Instructions (Macintosh) 1187
53 When I login to Epocrates, it says I have already logged in. 230
54 How do I buy subscriptions to Epocrates premium products for someone else? 563
55 What is the new OTC content within Epocrates? 1183
56 How do I check the balance on my Honorarium debit card? 531
57 How do I AutoUpdate my Epocrates for Palm/Macintosh? 972
58 How do I download a drug index for my country? 905
59 Conduit Manager Unexpectedly Quit Solutions 1107
60 Will reinstalling Epocrates erase my notes? 269
61 How do I configure my ZoneLabs firewall to work with AutoUpdate? 870
62 Epocrates and the Palm Pre 1084
63 Support considerations for BlackBerry devices 994
64 Device Not Supported -- Wireless Install 1063
65 Device Synchronization Software 313
66 BlackBerry Install 1009
67 Epocrates MedMath on BlackBerry Storm and Thunder Devices 1147
68 How do I disable my Windows XP firewall, allowing AutoUpdate internet access? 785
69 How can I save memory on my handheld device? 976
70 Epocrates and Proxy Servers 242
71 Handheld Browser History and Cache (Epocrates Wireless Download) 1163
72 Installing Epocrates to a Palm OS Handheld and a Windows Computer 1013
73 Disabling AutoUpdate 508
74 Epocrates and Android 1200
75 What is my Username and Password? 251
76 Windows Mobile Professional Wireless Install 1051
77 Where are the files that hold my notes? 484
78 Installing Epocrates to a Windows Mobile Professional Handheld and a Windows Computer 1015
79 How to check a handheld's memory 946
80 How do I edit my Epocrates Account? 515
81 Drug lookup? Try free Epocrates Online 1003
82 How do I update my Epocrates software on my iPhone or iPod touch? 1074
83 Formulary Settings (Handheld) 496
84 iKernel Errors 502
85 Epocrates Product Support by Handheld Platform 1004
86 BlackBerry AutoUpdate Connection Timeout 1131
87 Nothing to Download for Epocrates Online 1170
88 Downloading Epocrates MedTools to your handheld 668
89 What is the difference between Epocrates Rx Free and Premium products? 1136
90 BlackBerry Memory Management 1106
91 Verify Device Synchronization Software Version 923
92 Is it possible to access Epocrates clinical and formulary content on my desktop or laptop computer? 140
93 Installing Epocrates to a Palm OS Handheld and a Macintosh Computer 1014
94 Epocrates InteractionCheck / MultiCheck 539
95 iPhone/iPod touch Invalid Username and/or Password 1087
96 Why do I get an invalid username/password error when installing to my Motorola Q? 947
97 Installing Epocrates to a Windows Mobile Smartphone 1024
98 Browser Cookies (Windows) 232
99 Epocrates BlackBerry Uncaught Exception errors 1130
100 How do I cite Epocrates clinical references in my publication? 373
101 Epocrates and the BlackBerry Firewall 1145
102 How do I update my Epocrates software on my BlackBerry? 1021
103 iPhone and iPod touch Frequently Asked Questions 1123
104 AVG's Firewall Interferes with AutoUpdate 1126
105 Why does Epocrates software expire and how often does it happen? 461
106 Why do I need to update my Epocrates for BlackBerry? 1119
107 Epocrates is causing a fatal error and/or resetting my Palm device. 1007
108 BlackBerry AutoUpdate Network Connection Problems 1102
109 Why am I getting errors with AutoUpdate? 938
110 How do I update my Epocrates software on my Windows Mobile Smartphone? 1022
111 Why don't I see the new features? 932
112 Expired Message Palm/Win 1000
113 iTunes and Epocrates 1096
114 Why do the Epocrates sync server settings freeze during installation? 955
115 iPhone / iPod touch Missing Images 982
116 Which handheld devices will no longer be supported by Epocrates? 1199
117 BlackBerry Invalid Username and/or Password 1080
118 Lost Connection 10006410 922
119 No Palm Devices Shown in Epocrates Installer (Vista) 1035
120 How do I join the Honors program? 394
121 Unable to add an Epocrates AutoUpdate Server (Palm/Win) 1138
122 Epocrates Premium vs. Free for BlackBerry 1150
123 I receive an error "Unknown Error FFFE" when syncing Epocrates 1002
124 "No device detected or connected as Guest" (Windows Vista) 993
125 iPhone/iPod touch No Connection 1090
126 IV Compatibility for BlackBerry 1161
127 Past DocAlert Messages 463
128 When I install Epocrates to my Mac, Epocrates opens to a blank screen 987
129 Earthlink's firewall is interfering with AutoUpdate 926
130 Turning Off Your Timed Wireless Updates 1137
131 Memory Card Missing or Not Found 992
132 I receive a "Timed out error" 5488 or 5492 when I attempt to complete an AutoUpdate 986
133 Is your Epocrates dosing information missing or displayed incorrectly on your Palm handheld? 989
134 From where does Epocrates get its clinical content? 458
135 How can I fix error 13 with my Windows Mobile (Pocket PC) device? 1042
136 Credits for CME Activities 857
137 Why do I get Java errors when trying to download Epocrates wirelessly? 1039
138 Uninstalling Epocrates for Palm/Mac 1113
139 Not a valid Pocket PC Application 1049
140 Epocrates and Symbian Devices 1140
141 How do I opt in to receive the Epocrates monthly email newsletter? 252
142 No Epocrates AutoUpdate Servers 1064
143 BlackBerry Permission/Access Denied 1011
144 Epocrates AutoUpdate causes an error 183 on my Pocket PC. 949
145 Uninstalling Epocrates for Smartphone 980
146 My Windows Mobile 5 device keeps asking where I want to install Epocrates. 925
147 When will I receive my Honorarium? 698
148 Epocrates Performance on iPhone or iPod touch 1128
149 How do I reinstall Epocrates for my BlackBerry? 981
150 Epocrates Memory Related Errors on BlackBerry Devices 699
151 When will Formularies for health plans in my area be available? 257
152 Windows Mobile (Pocket PC) Needs More Memory 1093
153 Uninstalling Epocrates for BlackBerry 1038
154 Why am I getting a startup error from Epocrates on my Smartphone? 1025
155 Why does my Epocrates install hang at 61 items remaining? 1048
156 Supported versions of Windows 1029
157 How do I fix the "missing vital files" error message? 937
158 Palm Wireless AutoUpdate 1069
159 How do I install the Epocrates update on my BlackBerry? 1019
160 iPhone/iPod touch Epocrates Update times out 1089
161 Epocrates Formularies (iPhone/iPod touch) 1018
162 iPhone / iPod touch Uninstall 1083
163 Palm OS Wireless Install 1017
164 Epocrates Unstable State 979
165 iPhone/iPod touch Authorization error 1086
166 BlackBerry Error: Local connection timed out after ~ 120000 1097
167 Connection State 16 1105
168 How do I use the new version of Epocrates Online? 943
169 Smartphone Install Aborted 1114
170 I get a message saying Sx is set to do not install. How do I fix this? 1016
171 Upcoming Memory Requirements 1104
172 How do I manage my Medicare Part D formularies? 51
173 Windows Mobile Smartphone Invalid Username and/or Password 1081
174 Do you track usage data? Why? 528
175 Why do I get an error regarding an unsuccessful "cab" file installation? 921
176 "No device detected or connected as Guest" (Windows XP and 2000) 1037
177 How do I fix the "device data buffer reset" error? 1020
178 Epocrates Missing Icon (BlackBerry) 1100
179 Can I save DocAlert messages into DocMemo? 942
180 How do I soft reset my handheld device? 1005
181 How do I install Epocrates to my wireless handheld device? 1010
182 Windows Mobile Pocket PC Uninstall (Vista) 1073
183 I keep getting the error message "(sys 0505) (0,746)." 939
184 How does Epocrates make money? 1030
185 Epocrates "Loading" screen stalls on iPhone / iPod touch 1143
186 Download failure 907, invalid COD 1134
187 What is my handheld device's OS (Operating System)? 1202
188 Can I sync my Epocrates with a Bluetooth connection? 1008
189 Epocrates System Preferences 1129
190 Epocrates Notes for iPhone / iPod touch 1124
191 Window Mobile (Pocket PC) Wireless AutoUpdate 1070
192 How can Epocrates offer a free product? 1031
193 Windows Mobile Smartphone Wireless AutoUpdate 1068
194 Formulary Settings (Epocrates Online) 1023
195 Missing Pill Pictures -- BlackBerry 1151
196 How can I be "verified" with Epocrates? 1043
197 iPhone/iPod touch Essentials Trial 1174
198 Selecting Formularies on a BlackBerry 1112
199 Connection Error 60, Domain = 1 1144
200 COM Port not available (Vista) 1066
201 Changing your default start tab 927
202 Verify the last Epocrates Update 1157
203 Expired Message Palm/Mac 1092
204 Do pharmaceutical companies influence Epocrates' drug content? 1032
205 Tunnel Failed (BlackBerry) 1173
206 BlackBerry Communication and Connection Errors 1180
207 Formulary Settings 1162
208 What does "support code 80070008" mean? 1036
209 My handheld cannot establish a connection to my Macintosh. What should I do? 1047
210 BlackBerry "Micro SD card was removed" 1118
211 Expired Message on BlackBerry 1149
212 How to change or verify Epocrates username & password on iPhone/iPod Touch 1175
213 BlackBerry Essentials Upgrade Process 1198
214 Honors Surveys and Mobile Devices 1065
215 Why does my security software classify Epocrates AutoUpdate as Malware/Trojan Horse/Virus? 1012
216 BlackBerry Wrong Magic Number 1135
217 MedTools for iPhone / iPod touch 1176
218 MDS Service Not Available 1133
219 Epocrates icon is "Waiting" (iPhone / iPod touch) 1146
220 Browser Cookies (Macintosh) 1109
221 Does Epocrates run in the background on a BlackBerry? 1168
222 Why am I unable to activate my Honors Visa Card? 1050
223 What does "error writing to device" mean? 1041
224 MedTools for BlackBerry 1177
225 BlackBerry Error: "A problem occurred while trying to render the page." 1192
226 Why do I get the "No activities currently loaded" from Epocrates MobileCME? 1034
227 Epocrates Web site and Internet Explorer 8 1178
228 How do I reprint my MobileCME completion certificates? 1026
229 Lost License Codes 1132
230 iPhone / iPod Touch Reboot Process 1172
231 Epocrates EssentialsPoints 990
232 Why do I get an "Object not found" message when installing or updating Epocrates on my BlackBerry? 1040
233 Epocrates and Sales Tax 1125
234 Searching in Epocrates for iPhone / iPod touch 1152
235 Epocrates stalls after I enter my username and password on my iPhone/iPod touch 1232
236 Expired Message Windows Mobile (Pocket PC) 988
237 "Unable to verify your credentials" when installing to BlackBerry 995
238 When will Epocrates Essentials Deluxe be available for iPhone / iPod touch? 1201
239 Epocrates Expired Message on iPhone/iPod touch 1171
240 iPhone/iPod touch "Error reading response from server" 1206
241 Connection interrupted due to Network problem, please wait the device will automatically connect to continue the install 1242
242 Mobile Resource Centers 1204
243 Epocrates Toolbar 1182
244 HTTP "302 Found" on BlackBerry 1166
245 How to Purchase an Epocrates License Code 1184
246 Epocrates Group Discounts 1127
247 Ciphering material does not match this device 1191
248 BlackBerry Download button does not work 1205
249 Uninstalling Epocrates from a Windows Mobile Professional Device 998
250 Palm Pre Illegal Operation Error 1229
251 Epocrates won't open after BlackBerry O/S Upgrade 1221
252 Epocrates Premium vs. Free Products for iPhone / iPod touch 1228
253 iPhone/iPod touch Unable to Parse Response 1240
254 The second step for the BlackBerry 8130 Installer - AFTER operating system upgrade 1115
255 How do I configure McAfee's firewall to work with AutoUpdate? 868