 | Summary |
|
Answer ID |
|
| 1 |
"Lost secure connection" or "Secure connection failed" (iPhone, iPod touch) |
1231 |
| 2 |
Epocrates for the iPhone / iPod touch general information |
1079 |
| 3 |
Installing Epocrates for iPhone / iPod touch |
1076 |
| 4 |
Registration Problems on the Epocrates Website |
1091 |
| 5 |
How do I install Epocrates to my handheld device? |
656 |
| 6 |
BlackBerry Wireless AutoUpdate |
1067 |
| 7 |
Epocrates installation stalls |
991 |
| 8 |
Updating Epocrates Software |
100 |
| 9 |
How do I fix the Internal error on my Windows mobile device? |
977 |
| 10 |
How do I log in to my Epocrates account? |
936 |
| 11 |
How can I upgrade to Epocrates Essentials or Epocrates Essentials Deluxe? |
794 |
| 12 |
Firewalls and Epocrates |
850 |
| 13 |
Epocrates and Memory Cards |
152 |
| 14 |
How to Purchase an Epocrates Product |
867 |
| 15 |
Managing Epocrates Renewals |
466 |
| 16 |
How To Transfer Your Epocrates Software License |
855 |
| 17 |
Reinstalling Epocrates |
1001 |
| 18 |
I currently have a subscription to an Epocrates product. How do I renew it? |
679 |
| 19 |
Detailed information about MobileCME |
848 |
| 20 |
Mac AlarmMgr error message |
844 |
| 21 |
Recommendations for installing the new version of Epocrates applications to your Palm / Macintosh system. |
701 |
| 22 |
How do I schedule or run a wireless AutoUpdate? |
800 |
| 23 |
Assistance with an Epocrates license purchased on Handango's website. |
842 |
| 24 |
How do I Remove MedTools Applications from my handheld device? |
822 |
| 25 |
1008:5 -5000- Access Denied Error |
775 |
| 26 |
Redeeming Epocrates License Codes |
657 |
| 27 |
Invalid Username and/or Password |
777 |
| 28 |
Epocrates Palm Pre Install Instructions (Windows) |
1185 |
| 29 |
Epocrates Site Licenses |
641 |
| 30 |
Windows Mobile Pocket PC Uninstall (ActiveSync) |
601 |
| 31 |
What do I do if my credit card expires? |
688 |
| 32 |
Does Epocrates support Windows Vista? |
487 |
| 33 |
Renewing a Sponsored Epocrates Subscription |
680 |
| 34 |
My handheld cannot establish a connection to my computer. What should I do? |
44 |
| 35 |
I receive an "error loading databases" error when I open Epocrates Rx Pro on my Pocket PC. |
611 |
| 36 |
Epocrates AutoUpdate Palm/Win |
973 |
| 37 |
Fatal Error/Alert/Exception (Palm) |
215 |
| 38 |
Unable to Verify Installation (Palm) |
997 |
| 39 |
Epocrates Discounts for Medical Students and Residents |
562 |
| 40 |
How do I configure Norton's firewall to work with AutoUpdate? |
869 |
| 41 |
How can I find the Epocrates installer for my Palm Pre after I've downloaded it to my computer? |
1186 |
| 42 |
Epocrates Refund Policy |
572 |
| 43 |
Windows Mobile Smartphone Support and Release Notes |
917 |
| 44 |
Updated - Epocrates and Android |
1200 |
| 45 |
How do I AutoUpdate my Epocrates for Pocket PC/Windows Mobile? |
971 |
| 46 |
Epocrates Handheld System Requirements |
485 |
| 47 |
BlackBerry Install |
1009 |
| 48 |
Check your AutoUpdate conduit to ensure it is turned on for Palm - Windows users |
935 |
| 49 |
Essentials Free trial details and instructions |
930 |
| 50 |
How do I uninstall Epocrates for Palm/Win? |
516 |
| 51 |
When I login to Epocrates, it says I have already logged in. |
230 |
| 52 |
How do I buy subscriptions to Epocrates premium products for someone else? |
563 |
| 53 |
How do I check the balance on my Honorarium debit card? |
531 |
| 54 |
Epocrates Palm Pre Install Instructions (Macintosh) |
1187 |
| 55 |
Installing Epocrates to a Palm OS Handheld and a Windows Computer |
1013 |
| 56 |
How do I AutoUpdate my Epocrates for Palm/Macintosh? |
972 |
| 57 |
Installing Epocrates to a Windows Mobile Smartphone |
1024 |
| 58 |
Will reinstalling Epocrates erase my notes? |
269 |
| 59 |
Conduit Manager Unexpectedly Quit Solutions |
1107 |
| 60 |
Device Synchronization Software |
313 |
| 61 |
How do I configure my ZoneLabs firewall to work with AutoUpdate? |
870 |
| 62 |
Epocrates and the Palm Pre |
1084 |
| 63 |
Installing Epocrates to a Palm OS Handheld and a Macintosh Computer |
1014 |
| 64 |
Support considerations for BlackBerry devices |
994 |
| 65 |
How do I disable my Windows XP firewall, allowing AutoUpdate internet access? |
785 |
| 66 |
Installing Epocrates to a Windows Mobile Professional Handheld and a Windows Computer |
1015 |
| 67 |
How can I save memory on my handheld device? |
976 |
| 68 |
Epocrates and Proxy Servers |
242 |
| 69 |
How do I download a drug index for my country? |
905 |
| 70 |
Device Not Supported -- Wireless Install |
1063 |
| 71 |
Disabling AutoUpdate |
508 |
| 72 |
What is my Username and Password? |
251 |
| 73 |
How do I update my Epocrates software on my iPhone or iPod touch? |
1074 |
| 74 |
Where are the files that hold my notes? |
484 |
| 75 |
What is the new OTC content within Epocrates? |
1183 |
| 76 |
How to check a handheld's memory |
946 |
| 77 |
How do I edit my Epocrates Account? |
515 |
| 78 |
Handheld Browser History and Cache (Epocrates Wireless Download) |
1163 |
| 79 |
Formulary Settings (Handheld) |
496 |
| 80 |
Epocrates Product Support by Handheld Platform |
1004 |
| 81 |
Windows Mobile Professional Wireless Install |
1051 |
| 82 |
iKernel Errors |
502 |
| 83 |
Downloading Epocrates MedTools to your handheld |
668 |
| 84 |
Verify Device Synchronization Software Version |
923 |
| 85 |
BlackBerry AutoUpdate Connection Timeout |
1131 |
| 86 |
iPhone/iPod touch Invalid Username and/or Password |
1087 |
| 87 |
Is it possible to access Epocrates clinical and formulary content on my desktop or laptop computer? |
140 |
| 88 |
BlackBerry Memory Management |
1106 |
| 89 |
What is the difference between Epocrates Rx Free and Premium products? |
1136 |
| 90 |
Drug lookup? Try free Epocrates Online |
1003 |
| 91 |
Why do I get an invalid username/password error when installing to my Motorola Q? |
947 |
| 92 |
Browser Cookies (Windows) |
232 |
| 93 |
Epocrates InteractionCheck / MultiCheck |
539 |
| 94 |
Nothing to Download for Epocrates Online |
1170 |
| 95 |
iPhone and iPod touch Frequently Asked Questions |
1123 |
| 96 |
How do I update my Epocrates software on my BlackBerry? |
1021 |
| 97 |
Epocrates BlackBerry Uncaught Exception errors |
1130 |
| 98 |
How do I cite Epocrates clinical references in my publication? |
373 |
| 99 |
Why does Epocrates software expire and how often does it happen? |
461 |
| 100 |
Uninstalling Epocrates for Palm/Mac |
1113 |
| 101 |
Epocrates and the BlackBerry Firewall |
1145 |
| 102 |
Why do I need to update my Epocrates for BlackBerry? |
1119 |
| 103 |
Epocrates is causing a fatal error and/or resetting my Palm device. |
1007 |
| 104 |
Which handheld devices will no longer be supported by Epocrates? |
1199 |
| 105 |
AVG's Firewall Interferes with AutoUpdate |
1126 |
| 106 |
Why am I getting errors with AutoUpdate? |
938 |
| 107 |
Epocrates Missing Icon (BlackBerry) |
1100 |
| 108 |
How do I update my Epocrates software on my Windows Mobile Smartphone? |
1022 |
| 109 |
Windows Mobile 6.5 |
1179 |
| 110 |
Why don't I see the new features? |
932 |
| 111 |
BlackBerry AutoUpdate Network Connection Problems |
1102 |
| 112 |
Why do the Epocrates sync server settings freeze during installation? |
955 |
| 113 |
BlackBerry Invalid Username and/or Password |
1080 |
| 114 |
How do I uninstall Epocrates from my BlackBerry? |
1038 |
| 115 |
Updating your version of Epocrates software on a BlackBerry |
1198 |
| 116 |
Lost Connection 10006410 |
922 |
| 117 |
iTunes and Epocrates |
1096 |
| 118 |
Expired Message Palm/Win |
1000 |
| 119 |
"No device detected or connected as Guest" (Windows Vista and Windows 7) |
993 |
| 120 |
How do I join the Honors program? |
394 |
| 121 |
I receive an error "Unknown Error FFFE" when syncing Epocrates |
1002 |
| 122 |
BlackBerry Permission/Access Denied |
1011 |
| 123 |
Epocrates and Symbian Devices |
1140 |
| 124 |
Past DocAlert Messages |
463 |
| 125 |
When I install Epocrates to my Mac, Epocrates opens to a blank screen |
987 |
| 126 |
Memory Card Missing or Not Found |
992 |
| 127 |
Turning Off Your Timed Wireless Updates |
1137 |
| 128 |
Earthlink's firewall is interfering with AutoUpdate |
926 |
| 129 |
Unable to add an Epocrates AutoUpdate Server (Palm/Win) |
1138 |
| 130 |
How can I upgrade to Essentials Deluxe on my iPhone or iPod touch? |
1201 |
| 131 |
Epocrates Premium vs. Free for BlackBerry |
1150 |
| 132 |
I receive a "Timed out error" 5488 or 5492 when I attempt to complete an AutoUpdate |
986 |
| 133 |
No Palm Devices Shown in Epocrates Installer (Vista) |
1035 |
| 134 |
Is your Epocrates dosing information missing or displayed incorrectly on your Palm handheld? |
989 |
| 135 |
How can I fix error 13 with my Windows Mobile (Pocket PC) device? |
1042 |
| 136 |
From where does Epocrates get its clinical content? |
458 |
| 137 |
Credits for CME Activities |
857 |
| 138 |
Not a valid Pocket PC Application |
1049 |
| 139 |
Why do I get Java errors when trying to download Epocrates wirelessly? |
1039 |
| 140 |
IV Compatibility for BlackBerry |
1161 |
| 141 |
No Epocrates AutoUpdate Servers |
1064 |
| 142 |
How do I opt in to receive the Epocrates monthly email newsletter? |
252 |
| 143 |
Palm OS Wireless Install |
1017 |
| 144 |
Epocrates AutoUpdate causes an error 183 on my Pocket PC. |
949 |
| 145 |
Uninstalling Epocrates for Smartphone |
980 |
| 146 |
Epocrates Performance on iPhone or iPod touch |
1128 |
| 147 |
My Windows Mobile 5 device keeps asking where I want to install Epocrates. |
925 |
| 148 |
How do I reinstall Epocrates for my BlackBerry? |
981 |
| 149 |
When will I receive my Honorarium? |
698 |
| 150 |
Epocrates Memory Related Errors on BlackBerry Devices |
699 |
| 151 |
When will Formularies for health plans in my area be available? |
257 |
| 152 |
Windows Mobile (Pocket PC) Needs More Memory |
1093 |
| 153 |
Supported versions of Windows |
1029 |
| 154 |
Why am I getting a startup error from Epocrates on my Smartphone? |
1025 |
| 155 |
Palm Wireless AutoUpdate |
1069 |
| 156 |
Why does my Epocrates install hang at 61 items remaining? |
1048 |
| 157 |
Upcoming Memory Requirements |
1104 |
| 158 |
Epocrates Formularies (iPhone/iPod touch) |
1018 |
| 159 |
BlackBerry Error: Local connection timed out after ~ 120000 |
1097 |
| 160 |
iPhone/iPod touch Epocrates Update times out |
1089 |
| 161 |
How do I fix the "missing vital files" error message? |
937 |
| 162 |
How do I install the Epocrates update on my BlackBerry? |
1019 |
| 163 |
iPhone/iPod touch Authorization error |
1086 |
| 164 |
iPhone / iPod touch Uninstall |
1083 |
| 165 |
Epocrates Unstable State |
979 |
| 166 |
Connection State 16 |
1105 |
| 167 |
What is my handheld device's OS (Operating System)? |
1202 |
| 168 |
How do I use the new version of Epocrates Online? |
943 |
| 169 |
I get a message saying Sx is set to do not install. How do I fix this? |
1016 |
| 170 |
Smartphone Install Aborted |
1114 |
| 171 |
Windows Mobile Smartphone Invalid Username and/or Password |
1081 |
| 172 |
Windows Mobile Pocket PC Uninstall (Vista) |
1073 |
| 173 |
Epocrates "Loading" screen stalls on iPhone / iPod touch |
1143 |
| 174 |
"No device detected or connected as Guest" (Windows XP and 2000) |
1037 |
| 175 |
Download failure 907, invalid COD |
1134 |
| 176 |
How do I fix the "device data buffer reset" error? |
1020 |
| 177 |
How do I install Epocrates to my wireless handheld device? |
1010 |
| 178 |
Can I save DocAlert messages into DocMemo? |
942 |
| 179 |
How do I soft reset my handheld device? |
1005 |
| 180 |
Epocrates stalls after I enter my username and password on my iPhone/iPod touch |
1232 |
| 181 |
How does Epocrates make money? |
1030 |
| 182 |
I keep getting the error message "(sys 0505) (0,746)." |
939 |
| 183 |
Already Logged In/Unable to sign in on a BlackBerry |
1351 |
| 184 |
Can I sync my Epocrates with a Bluetooth connection? |
1008 |
| 185 |
Epocrates System Preferences |
1129 |
| 186 |
Epocrates Notes for iPhone / iPod touch |
1124 |
| 187 |
Missing Pill Pictures -- BlackBerry |
1151 |
| 188 |
Window Mobile (Pocket PC) Wireless AutoUpdate |
1070 |
| 189 |
Formulary Settings (Epocrates Online) |
1023 |
| 190 |
How can I be "verified" with Epocrates? |
1043 |
| 191 |
iPhone/iPod touch Essentials Trial |
1174 |
| 192 |
Windows Mobile Smartphone Wireless AutoUpdate |
1068 |
| 193 |
BlackBerry Communication and Connection Errors |
1180 |
| 194 |
Connection Error 60, Domain = 1 |
1144 |
| 195 |
How can Epocrates offer a free product? |
1031 |
| 196 |
Connection interrupted due to Network problem, please wait the device will automatically connect to continue the install (BlackBerry) |
1242 |
| 197 |
Tunnel Failed (BlackBerry) |
1173 |
| 198 |
Selecting Formularies on a BlackBerry |
1112 |
| 199 |
Verify the last Epocrates Update |
1157 |
| 200 |
COM Port not available (Vista) |
1066 |
| 201 |
Formulary Settings |
1162 |
| 202 |
How to change or verify Epocrates username & password on iPhone/iPod Touch |
1175 |
| 203 |
What does "support code 80070008" mean? |
1036 |
| 204 |
MedTools for iPhone / iPod touch |
1176 |
| 205 |
Epocrates icon is "Waiting" (iPhone / iPod touch) |
1146 |
| 206 |
How do I manage my Medicare Part D formularies? |
51 |
| 207 |
"Connected to running AutoUpdate" and "error initializing sync database" |
1255 |
| 208 |
Changing your default start tab |
927 |
| 209 |
Do you track usage data? Why? |
528 |
| 210 |
Do pharmaceutical companies influence Epocrates' drug content? |
1032 |
| 211 |
Expired Message Palm/Mac |
1092 |
| 212 |
Why do I get an error regarding an unsuccessful "cab" file installation? |
921 |
| 213 |
My handheld cannot establish a connection to my Macintosh. What should I do? |
1047 |
| 214 |
Expired Message on BlackBerry |
1149 |
| 215 |
BlackBerry Error: "A problem occurred while trying to render the page." |
1192 |
| 216 |
BlackBerry "Micro SD card was removed" |
1118 |
| 217 |
Honors Surveys and Mobile Devices |
1065 |
| 218 |
Browser Cookies (Macintosh) |
1109 |
| 219 |
BlackBerry Wrong Magic Number |
1135 |
| 220 |
Why does my security software classify Epocrates AutoUpdate as Malware/Trojan Horse/Virus? |
1012 |
| 221 |
MDS Service Not Available |
1133 |
| 222 |
Does Epocrates run in the background on a BlackBerry? |
1168 |
| 223 |
MedTools for BlackBerry |
1177 |
| 224 |
Error reading response from server (iPhone, iPod touch) |
1206 |
| 225 |
Incorrect Disease Monograph Displayed (BlackBerry) |
1347 |
| 226 |
How do I reprint my MobileCME completion certificates? |
1026 |
| 227 |
Why am I unable to activate my Honors Visa Card? |
1050 |
| 228 |
Epocrates Web site and Internet Explorer 8 |
1178 |
| 229 |
What does "error writing to device" mean? |
1041 |
| 230 |
Complete list of Epocrates files for Palm |
1346 |
| 231 |
Epocrates EssentialsPoints |
990 |
| 232 |
Why do I get the "No activities currently loaded" from Epocrates MobileCME? |
1034 |
| 233 |
Palm Pre Illegal Operation Error |
1229 |
| 234 |
Lost License Codes |
1132 |
| 235 |
iPhone / iPod Touch Reboot Process |
1172 |
| 236 |
Update your Verizon, Sprint/Nextel, or Alltel BlackBerry Pearl to avoid installation issues. |
1108 |
| 237 |
Why do I get an "Object not found" message when installing or updating Epocrates on my BlackBerry? |
1040 |
| 238 |
Searching in Epocrates for iPhone / iPod touch |
1152 |
| 239 |
Scrolling problems in BlackBerry Storm and Storm 2 devices |
1338 |
| 240 |
Expired Message Windows Mobile (Pocket PC) |
988 |
| 241 |
"Unable to verify your credentials" when installing to BlackBerry |
995 |
| 242 |
Epocrates Expired Message on iPhone/iPod touch |
1171 |
| 243 |
Epocrates Group Discounts |
1127 |
| 244 |
Epocrates and the Apple iPad Tablet |
1358 |
| 245 |
Epocrates and Sales Tax |
1125 |
| 246 |
Epocrates Premium vs. Free Products for iPhone / iPod touch |
1228 |
| 247 |
Mobile Resource Centers |
1204 |
| 248 |
Epocrates Toolbar |
1182 |
| 249 |
How to Purchase an Epocrates License Code |
1184 |
| 250 |
Unable to Parse Response, Error retrieving Essentials Points (iPhone, iPod touch) |
1240 |
| 251 |
Ciphering material does not match this device |
1191 |
| 252 |
BlackBerry Download button does not work |
1205 |
| 253 |
Epocrates won't open after BlackBerry O/S Upgrade |
1221 |
| 254 |
Uninstalling Epocrates from a Windows Mobile Professional Device |
998 |
| 255 |
Cookies Errors on a Wireless Handheld Device |
1298 |
| 256 |
HTTP "302 Found" on BlackBerry |
1166 |
| 257 |
Network Startup Error (Windows Mobile Professional) |
1336 |
| 258 |
Closing Dictionary without closing Epocrates (iPhone, iPod touch) |
1329 |
| 259 |
Sx and Essentials for iPhone / iPod Touch |
1141 |
| 260 |
When is wireless Internet access needed for Epocrates on iPhone or iPod touch? |
1355 |
| 261 |
When is wireless Internet access needed for Epocrates on BlackBerry? |
1356 |
| 262 |
When is wireless Internet access needed for Epocrates on Windows Mobile Standard ("Smartphone")? |
1357 |
| 263 |
Browsing Content type (by class, by name, etc) in Epocrates for iPhone/iPod touch |
1359 |
| 264 |
The second step for the BlackBerry 8130 Installer - AFTER operating system upgrade |
1115 |
| 265 |
How do I configure McAfee's firewall to work with AutoUpdate? |
868 |