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Answers Available
230 Answers Available
Summary
Answer ID
1
Error 5459
863
2
Epocrates for the iPhone / iPod touch general information
1079
3
Unable to Register
1091
4
BlackBerry Wireless AutoUpdate
1067
5
Epocrates installation stalls
991
6
How do I fix the Internal error on my Windows mobile device?
977
7
Updating Epocrates Software
100
8
How do I log in to my Epocrates account?
936
9
How can I upgrade to Epocrates Essentials or Epocrates Essentials Deluxe?
794
10
Firewalls and Epocrates
850
11
How to Purchase an Epocrates Product
867
12
Updated
- Epocrates and Memory Cards
152
13
Updated
- Epocrates iPhone / iPod Touch Error Reference
837
14
Managing Epocrates Renewals
466
15
I currently have a subscription to an Epocrates product. How do I renew it?
679
16
How To Transfer Your Epocrates Software License
855
17
Reinstalling Epocrates
1001
18
Detailed information about MobileCME
848
19
Mac AlarmMgr error message
844
20
Recommendations for installing the new version of Epocrates applications to your Palm / Macintosh system.
701
21
Assistance with an Epocrates license purchased on Handango's website.
842
22
How do I schedule or run a wireless AutoUpdate?
800
23
How do I Remove MedTools Applications from my handheld device?
822
24
1008:5 -5000- Access Denied Error
775
25
When I try to login to Epocrates Online it says I am already logged in.
644
26
Epocrates License Codes
657
27
Invalid Username and/or Password
777
28
Epocrates Site Licenses
641
29
Windows Mobile Pocket PC Uninstall (ActiveSync)
601
30
Does Epocrates support Windows Vista?
487
31
What do I do if my credit card expires?
688
32
Renewing a Sponsored Epocrates Subscription
680
33
My handheld cannot establish a connection to my computer. What should I do?
44
34
I receive an "error loading databases" error when I open Epocrates Rx Pro on my Pocket PC.
611
35
Fatal Error/Alert/Exception (Palm)
215
36
Installing Epocrates for iPhone / iPod touch
1076
37
Epocrates AutoUpdate Palm/Win
973
38
Epocrates Discounts for Medical Students and Residents
562
39
Epocrates Refund Policy
572
40
How do I configure Norton's firewall to work with AutoUpdate?
869
41
Windows Mobile Smartphone Support and Release Notes
917
42
Unable to Verify Installation (Palm)
997
43
Update your Verizon, Sprint/Nextel, or Alltel BlackBerry Pearl to avoid installation issues.
1108
44
Epocrates Handheld System Requirements
485
45
How do I uninstall Epocrates for Palm/Win?
516
46
Check your AutoUpdate conduit to ensure it is turned on for Palm - Windows users
935
47
How do I buy subscriptions to Epocrates premium products for someone else?
563
48
Updated
- Free trial details and instructions
930
49
How do I AutoUpdate my Epocrates for Pocket PC/Windows Mobile?
971
50
Epocrates and the Palm Pre
1084
51
How do I download a drug index for my country?
905
52
How do I check the balance on my Honorarium debit card?
531
53
How can I upgrade to Epocrates SxDx?
910
54
Will reinstalling Epocrates erase my notes?
269
55
When I login to Epocrates, it says I have already logged in.
230
56
Device Synchronization Software
313
57
Updated
- Support considerations for BlackBerry devices
994
58
How do I disable my Windows XP firewall, allowing AutoUpdate internet access?
785
59
How can I save memory on my handheld device?
976
60
Epocrates and Proxy Servers
242
61
Conduit Manager Unexpectedly Quit Solutions
1107
62
Epocrates MedMath on BlackBerry Storm and Thunder Devices
1147
63
How do I AutoUpdate my Epocrates for Palm/Macintosh?
972
64
Disabling AutoUpdate
508
65
How do I configure my ZoneLabs firewall to work with AutoUpdate?
870
66
What is my Username and Password?
251
67
Where are the files that hold my notes?
484
68
How do I edit my Epocrates Account?
515
69
Formulary Settings (Handheld)
496
70
iKernel Errors
502
71
How to check a handheld's memory
946
72
Downloading Epocrates MedTools to your handheld
668
73
Drug lookup? Try free Epocrates Online
1003
74
Verify Device Synchronization Software Version
923
75
BlackBerry Install
1009
76
Epocrates Product Support by Handheld Platform
1004
77
Is it possible to access Epocrates clinical and formulary content on my desktop or laptop computer?
140
78
Nothing to Download for Epocrates Online
1170
79
Why do I get an invalid username/password error when installing to my Motorola Q?
947
80
Browser Cookies (Windows)
232
81
How do I cite Epocrates clinical references in my publication?
373
82
Updates for iPhone / iPod touch
1074
83
iPhone/iPod touch Invalid Username and/or Password
1087
84
Why does Epocrates software expire and how often does it happen?
461
85
How do I AutoUpdate my Epocrates software on my BlackBerry?
1021
86
Epocrates Essentials for iPhone and iPod touch Frequently Asked Questions
1123
87
What is the difference between Epocrates Rx Free and Premium products?
1136
88
BlackBerry AutoUpdate Connection Timeout
1131
89
Why do I need to update my Epocrates for BlackBerry?
1119
90
Epocrates is causing a fatal error and/or resetting my Palm device.
1007
91
Why don't I see the new features?
932
92
Installing Epocrates to a Windows Mobile Smartphone
1024
93
Why am I getting errors with AutoUpdate?
938
94
How do I AutoUpdate my Epocrates software on my Windows Mobile Smartphone?
1022
95
iPhone / iPod touch Missing Images
982
96
Why do the Epocrates sync server settings freeze during installation?
955
97
Device Not Supported -- Wireless Install
1063
98
Lost Connection 10006410
922
99
How do I join the Honors program?
394
100
I receive an error "Unknown Error FFFE" when syncing Epocrates
1002
101
How do I install Epocrates to my Windows Mobile (Pocket PC) device?
1015
102
"No device detected or connected as Guest" (Windows Vista)
993
103
Updated
- BlackBerry Memory Management
1106
104
Past DocAlert Messages
463
105
Earthlink's firewall is interfering with AutoUpdate
926
106
When I install Epocrates to my Mac, Epocrates opens to a blank screen
987
107
How do I install Epocrates to my Palm device with a Windows computer?
1013
108
IV Compatibility for BlackBerry
1161
109
Is your Epocrates dosing information missing or displayed incorrectly on your Palm handheld?
989
110
From where does Epocrates get its clinical content?
458
111
I receive a "Timed out error" 5488 or 5492 when I attempt to complete an AutoUpdate
986
112
Installing Epocrates for Palm and Macintosh
1014
113
Epocrates InteractionCheck / MultiCheck
539
114
Credits for CME Activities
857
115
Memory Card Missing or Not Found
992
116
Not a valid Pocket PC Application
1049
117
How can I fix error 13 with my Windows Mobile (Pocket PC) device?
1042
118
How do I opt in to receive the Epocrates monthly email newsletter?
252
119
My Windows Mobile 5 device keeps asking where I want to install Epocrates.
925
120
Epocrates AutoUpdate causes an error 183 on my Pocket PC.
949
121
Uninstalling Epocrates for Smartphone
980
122
No Epocrates AutoUpdate Servers
1064
123
When will I receive my Honorarium?
698
124
BlackBerry Invalid Username and/or Password
1080
125
When will Formularies for health plans in my area be available?
257
126
Uninstalling Epocrates for Palm/Mac
1113
127
iPhone/iPod touch No Connection
1090
128
Why do I get Java errors when trying to download Epocrates wirelessly?
1039
129
BlackBerry AutoUpdate Network Connection Problems
1102
130
Epocrates Performance on iPhone or iPod touch
1128
131
Why does my Epocrates install hang at 61 items remaining?
1048
132
Why am I getting a startup error from Epocrates on my Smartphone?
1025
133
How do I fix the "missing vital files" error message?
937
134
Expired Message Palm/Win
1000
135
How do I install the Epocrates update on my BlackBerry?
1019
136
Windows Mobile (Pocket PC) Needs More Memory
1093
137
Epocrates Unstable State
979
138
BlackBerry Permission/Access Denied
1011
139
Updated
- Epocrates Memory Related Errors on BlackBerry Devices
699
140
How do I correct the "internal error" on my Pocket PC 2002 device?
1051
141
AVG's Firewall Interferes with AutoUpdate
1126
142
Supported versions of Windows
1029
143
Epocrates BlackBerry Uncaught Exception errors
1130
144
iPhone / iPod touch Uninstall
1083
145
Palm Wireless AutoUpdate
1069
146
Epocrates Group Discounts
1127
147
iTunes not Authorized for Epocrates
1096
148
Epocrates and Symbian Devices
1140
149
How do I use the new version of Epocrates Online?
943
150
iPhone/iPod touch Authorization error
1086
151
Uninstalling Epocrates for BlackBerry
1038
152
How do I manage my Medicare Part D formularies?
51
153
Do you track usage data? Why?
528
154
iPhone/iPod touch Epocrates Update times out
1089
155
Why do I get an error regarding an unsuccessful "cab" file installation?
921
156
I get a message saying Sx is set to do not install. How do I fix this?
1016
157
Connection State 16
1105
158
Smartphone Install Aborted
1114
159
Can I save DocAlert messages into DocMemo?
942
160
How do I soft reset my handheld device?
1005
161
I keep getting the error message "(sys 0505) (0,746)."
939
162
How does Epocrates make money?
1030
163
How do I fix the "device data buffer reset" error?
1020
164
Why do I get a "No device detected, or connected as Guest" message?
1037
165
Epocrates Formularies (iPhone/iPod touch)
1018
166
Windows Mobile Smartphone Invalid Username and/or Password
1081
167
BlackBerry Error: Local connection timed out after ~ 120000
1097
168
Epocrates Missing Icon (BlackBerry)
1100
169
How can Epocrates offer a free product?
1031
170
Can I sync my Epocrates with a Bluetooth connection?
1008
171
Windows Mobile Smartphone Wireless AutoUpdate
1068
172
How can I be "verified" with Epocrates?
1043
173
Window Mobile (Pocket PC) Wireless AutoUpdate
1070
174
Epocrates System Preferences
1129
175
Windows Mobile Pocket PC Uninstall (Vista)
1073
176
Handheld Browser History and Cache (Epocrates Wireless Download)
1163
177
Epocrates Notes for iPhone / iPod touch
1124
178
Formulary Settings (Epocrates Online)
1023
179
No Palm Devices Shown in Epocrates Installer (Vista)
1035
180
Changing your default start tab
927
181
Expired Message Windows Mobile (Pocket PC)
988
182
Internal Error with DocAlert
1104
183
COM Port not available (Vista)
1066
184
Do pharmaceutical companies influence Epocrates' drug content?
1032
185
Download failure 907, invalid COD
1134
186
Expired Message Palm/Mac
1092
187
Missing Pill Pictures -- BlackBerry
1151
188
Selecting Formularies on a BlackBerry
1112
189
Rx Free vs. Rx Pro for BlackBerry
1150
190
Expired Message on BlackBerry
1149
191
My handheld cannot establish a connection to my Macintosh. What should I do?
1047
192
Honors Surveys and Mobile Devices
1065
193
What does "support code 80070008" mean?
1036
194
Why does my security software classify Epocrates AutoUpdate as Malware/Trojan Horse/Virus?
1012
195
BlackBerry "Micro SD card was removed"
1118
196
Unable to add an Epocrates AutoUpdate Server (Palm/Win)
1138
197
iPhone/iPod touch Essentials Trial
1174
198
Epocrates on my BlackBerry shows an hourglass periodically
998
199
Why do I get the "No activities currently loaded" from Epocrates MobileCME?
1034
200
BlackBerry Wrong Magic Number
1135
201
What does "error writing to device" mean?
1041
202
Verify the last Epocrates Update
1157
203
Why am I unable to activate my Honors Visa Card?
1050
204
MDS Service Not Available
1133
205
Formulary Settings
1162
206
Why do I get an "Object not found" message when installing or updating Epocrates on my BlackBerry?
1040
207
How do I reprint my MobileCME completion certificates?
1026
208
Epocrates and Sales Tax
1125
209
Epocrates Compatibility with iPhone OS 3.0
1143
210
Windows Mobile 6.5
1179
211
Epocrates icon is "Waiting" (iPhone / iPod touch)
1146
212
Browser Cookies (Macintosh)
1109
213
Lost License Codes
1132
214
Searching in Epocrates for iPhone / iPod touch
1152
215
Tunnel Failed (BlackBerry)
1173
216
Does Epocrates run in the background on a BlackBerry?
1168
217
MedTools for iPhone / iPod touch
1176
218
How to change or verify Epocrates username & password on iPhone/iPod Touch
1175
219
iPhone / iPod Touch Reboot Process
1172
220
MedTools for BlackBerry
1177
221
Updated
- What is the new OTC content within Epocrates?
1183
222
Epocrates Web site and Internet Explorer 8
1178
223
"Unable to verify your credentials" when installing to BlackBerry
995
224
BlackBerry "communication failure with the selected mobile data service"
1180
225
Epocrates Expired Message on iPhone/iPod touch
1171
226
HTTP "302 Found" on BlackBerry
1166
227
Epocrates Toolbar
1182
228
How to Purchase an Epocrates License Code
1184
229
The second step for the BlackBerry 8130 Installer - AFTER operating system upgrade
1115
230
How do I configure McAfee's firewall to work with AutoUpdate?
868
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