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Answers Available
250 Answers Available
Summary
Answer ID
1
Installing Epocrates for iPhone / iPod touch
1076
2
Epocrates for the iPhone / iPod touch general information
1079
3
Registration Problems on the Epocrates Website
1091
4
How do I install Epocrates to my handheld device?
656
5
BlackBerry Wireless AutoUpdate
1067
6
Epocrates installation stalls
991
7
Updating Epocrates Software
100
8
How do I fix the Internal error on my Windows mobile device?
977
9
How do I log in to my Epocrates account?
936
10
How can I upgrade to Epocrates Essentials or Epocrates Essentials Deluxe?
794
11
Firewalls and Epocrates
850
12
Epocrates and Memory Cards
152
13
How to Purchase an Epocrates Product
867
14
Managing Epocrates Renewals
466
15
Epocrates iPhone / iPod Touch Error Reference
837
16
How To Transfer Your Epocrates Software License
855
17
I currently have a subscription to an Epocrates product. How do I renew it?
679
18
Reinstalling Epocrates
1001
19
Detailed information about MobileCME
848
20
Mac AlarmMgr error message
844
21
Recommendations for installing the new version of Epocrates applications to your Palm / Macintosh system.
701
22
How do I schedule or run a wireless AutoUpdate?
800
23
Assistance with an Epocrates license purchased on Handango's website.
842
24
How do I Remove MedTools Applications from my handheld device?
822
25
When I try to login to Epocrates Online it says I am already logged in.
644
26
Redeeming Epocrates License Codes
657
27
1008:5 -5000- Access Denied Error
775
28
Invalid Username and/or Password
777
29
Epocrates Site Licenses
641
30
Windows Mobile Pocket PC Uninstall (ActiveSync)
601
31
Does Epocrates support Windows Vista?
487
32
What do I do if my credit card expires?
688
33
Epocrates Palm Pre Install Instructions (Windows)
1185
34
Renewing a Sponsored Epocrates Subscription
680
35
My handheld cannot establish a connection to my computer. What should I do?
44
36
I receive an "error loading databases" error when I open Epocrates Rx Pro on my Pocket PC.
611
37
Epocrates AutoUpdate Palm/Win
973
38
Fatal Error/Alert/Exception (Palm)
215
39
Update your Verizon, Sprint/Nextel, or Alltel BlackBerry Pearl to avoid installation issues.
1108
40
Unable to Verify Installation (Palm)
997
41
Epocrates Discounts for Medical Students and Residents
562
42
How do I configure Norton's firewall to work with AutoUpdate?
869
43
Epocrates Refund Policy
572
44
Windows Mobile Smartphone Support and Release Notes
917
45
Locating the Epocrates Installer for the Palm Pre
1186
46
How do I AutoUpdate my Epocrates for Pocket PC/Windows Mobile?
971
47
Check your AutoUpdate conduit to ensure it is turned on for Palm - Windows users
935
48
Epocrates Handheld System Requirements
485
49
Free trial details and instructions
930
50
How do I uninstall Epocrates for Palm/Win?
516
51
How do I buy subscriptions to Epocrates premium products for someone else?
563
52
When I login to Epocrates, it says I have already logged in.
230
53
How do I check the balance on my Honorarium debit card?
531
54
How do I download a drug index for my country?
905
55
Epocrates Palm Pre Install Instructions (Macintosh)
1187
56
What is the new OTC content within Epocrates?
1183
57
How do I AutoUpdate my Epocrates for Palm/Macintosh?
972
58
Will reinstalling Epocrates erase my notes?
269
59
Conduit Manager Unexpectedly Quit Solutions
1107
60
How do I configure my ZoneLabs firewall to work with AutoUpdate?
870
61
Device Synchronization Software
313
62
Support considerations for BlackBerry devices
994
63
Epocrates MedMath on BlackBerry Storm and Thunder Devices
1147
64
How do I disable my Windows XP firewall, allowing AutoUpdate internet access?
785
65
Device Not Supported -- Wireless Install
1063
66
BlackBerry Install
1009
67
How can I save memory on my handheld device?
976
68
Epocrates and Proxy Servers
242
69
Disabling AutoUpdate
508
70
What is my Username and Password?
251
71
Where are the files that hold my notes?
484
72
Installing Epocrates to a Palm OS Handheld and a Windows Computer
1013
73
Handheld Browser History and Cache (Epocrates Wireless Download)
1163
74
How to check a handheld's memory
946
75
How do I edit my Epocrates Account?
515
76
Formulary Settings (Handheld)
496
77
How do I update my Epocrates software on my iPhone or iPod touch?
1074
78
Installing Epocrates to a Windows Mobile Professional Handheld and a Windows Computer
1015
79
Windows Mobile Professional Wireless Install
1051
80
iKernel Errors
502
81
Epocrates Product Support by Handheld Platform
1004
82
Downloading Epocrates MedTools to your handheld
668
83
Drug lookup? Try free Epocrates Online
1003
84
Verify Device Synchronization Software Version
923
85
BlackBerry AutoUpdate Connection Timeout
1131
86
What is the difference between Epocrates Rx Free and Premium products?
1136
87
Is it possible to access Epocrates clinical and formulary content on my desktop or laptop computer?
140
88
BlackBerry Memory Management
1106
89
Nothing to Download for Epocrates Online
1170
90
iPhone/iPod touch Invalid Username and/or Password
1087
91
Why do I get an invalid username/password error when installing to my Motorola Q?
947
92
Installing Epocrates to a Palm OS Handheld and a Macintosh Computer
1014
93
Epocrates InteractionCheck / MultiCheck
539
94
Updated
- Browser Cookies (Windows)
232
95
Installing Epocrates to a Windows Mobile Smartphone
1024
96
Epocrates BlackBerry Uncaught Exception errors
1130
97
How do I cite Epocrates clinical references in my publication?
373
98
How do I update my Epocrates software on my BlackBerry?
1021
99
iPhone and iPod touch Frequently Asked Questions
1123
100
Why does Epocrates software expire and how often does it happen?
461
101
Epocrates and the BlackBerry Firewall
1145
102
AVG's Firewall Interferes with AutoUpdate
1126
103
Why do I need to update my Epocrates for BlackBerry?
1119
104
Epocrates is causing a fatal error and/or resetting my Palm device.
1007
105
Why am I getting errors with AutoUpdate?
938
106
Why don't I see the new features?
932
107
How do I update my Epocrates software on my Windows Mobile Smartphone?
1022
108
BlackBerry AutoUpdate Network Connection Problems
1102
109
Why do the Epocrates sync server settings freeze during installation?
955
110
iPhone / iPod touch Missing Images
982
111
Expired Message Palm/Win
1000
112
iTunes and Epocrates
1096
113
Lost Connection 10006410
922
114
How do I join the Honors program?
394
115
BlackBerry Invalid Username and/or Password
1080
116
I receive an error "Unknown Error FFFE" when syncing Epocrates
1002
117
"No device detected or connected as Guest" (Windows Vista)
993
118
Which handheld devices will no longer be supported by Epocrates?
1199
119
iPhone/iPod touch No Connection
1090
120
No Palm Devices Shown in Epocrates Installer (Vista)
1035
121
Past DocAlert Messages
463
122
Unable to add an Epocrates AutoUpdate Server (Palm/Win)
1138
123
Epocrates Premium vs. Free for BlackBerry
1150
124
When I install Epocrates to my Mac, Epocrates opens to a blank screen
987
125
Earthlink's firewall is interfering with AutoUpdate
926
126
Turning Off Your Timed Wireless Updates
1137
127
Memory Card Missing or Not Found
992
128
I receive a "Timed out error" 5488 or 5492 when I attempt to complete an AutoUpdate
986
129
IV Compatibility for BlackBerry
1161
130
Is your Epocrates dosing information missing or displayed incorrectly on your Palm handheld?
989
131
From where does Epocrates get its clinical content?
458
132
How can I fix error 13 with my Windows Mobile (Pocket PC) device?
1042
133
Why do I get Java errors when trying to download Epocrates wirelessly?
1039
134
Credits for CME Activities
857
135
Not a valid Pocket PC Application
1049
136
Uninstalling Epocrates for Palm/Mac
1113
137
Epocrates and Symbian Devices
1140
138
How do I opt in to receive the Epocrates monthly email newsletter?
252
139
No Epocrates AutoUpdate Servers
1064
140
Epocrates AutoUpdate causes an error 183 on my Pocket PC.
949
141
Uninstalling Epocrates for Smartphone
980
142
My Windows Mobile 5 device keeps asking where I want to install Epocrates.
925
143
BlackBerry Permission/Access Denied
1011
144
When will I receive my Honorarium?
698
145
Epocrates Performance on iPhone or iPod touch
1128
146
How do I reinstall Epocrates for my BlackBerry?
981
147
When will Formularies for health plans in my area be available?
257
148
Updated
- Epocrates Memory Related Errors on BlackBerry Devices
699
149
Windows Mobile (Pocket PC) Needs More Memory
1093
150
Why does my Epocrates install hang at 61 items remaining?
1048
151
Why am I getting a startup error from Epocrates on my Smartphone?
1025
152
Uninstalling Epocrates for BlackBerry
1038
153
Epocrates and Android
1200
154
Supported versions of Windows
1029
155
How do I fix the "missing vital files" error message?
937
156
How do I install the Epocrates update on my BlackBerry?
1019
157
Palm Wireless AutoUpdate
1069
158
iPhone/iPod touch Epocrates Update times out
1089
159
iPhone / iPod touch Uninstall
1083
160
Epocrates Formularies (iPhone/iPod touch)
1018
161
Epocrates Unstable State
979
162
iPhone/iPod touch Authorization error
1086
163
Palm OS Wireless Install
1017
164
How do I use the new version of Epocrates Online?
943
165
Connection State 16
1105
166
Smartphone Install Aborted
1114
167
I get a message saying Sx is set to do not install. How do I fix this?
1016
168
BlackBerry Error: Local connection timed out after ~ 120000
1097
169
How do I manage my Medicare Part D formularies?
51
170
Do you track usage data? Why?
528
171
Why do I get an error regarding an unsuccessful "cab" file installation?
921
172
"No device detected or connected as Guest" (Windows XP and 2000)
1037
173
Windows Mobile Smartphone Invalid Username and/or Password
1081
174
How do I fix the "device data buffer reset" error?
1020
175
Epocrates Missing Icon (BlackBerry)
1100
176
Upcoming Memory Requirements
1104
177
Can I save DocAlert messages into DocMemo?
942
178
How do I soft reset my handheld device?
1005
179
How do I install Epocrates to my wireless handheld device?
1010
180
I keep getting the error message "(sys 0505) (0,746)."
939
181
How does Epocrates make money?
1030
182
Windows Mobile Pocket PC Uninstall (Vista)
1073
183
Epocrates "Loading" screen stalls on iPhone / iPod touch
1143
184
Can I sync my Epocrates with a Bluetooth connection?
1008
185
Download failure 907, invalid COD
1134
186
Epocrates System Preferences
1129
187
Epocrates Notes for iPhone / iPod touch
1124
188
Window Mobile (Pocket PC) Wireless AutoUpdate
1070
189
How can Epocrates offer a free product?
1031
190
Windows Mobile Smartphone Wireless AutoUpdate
1068
191
How can I be "verified" with Epocrates?
1043
192
Formulary Settings (Epocrates Online)
1023
193
Missing Pill Pictures -- BlackBerry
1151
194
iPhone/iPod touch Essentials Trial
1174
195
Windows Mobile 6.5
1179
196
Selecting Formularies on a BlackBerry
1112
197
COM Port not available (Vista)
1066
198
Connection Error 60, Domain = 1
1144
199
Changing your default start tab
927
200
What is my handheld device's OS (Operating System)?
1202
201
Verify the last Epocrates Update
1157
202
Do pharmaceutical companies influence Epocrates' drug content?
1032
203
Expired Message Palm/Mac
1092
204
Formulary Settings
1162
205
Tunnel Failed (BlackBerry)
1173
206
What does "support code 80070008" mean?
1036
207
My handheld cannot establish a connection to my Macintosh. What should I do?
1047
208
BlackBerry "Micro SD card was removed"
1118
209
BlackBerry Communication and Connection Errors
1180
210
Expired Message on BlackBerry
1149
211
Honors Surveys and Mobile Devices
1065
212
Why does my security software classify Epocrates AutoUpdate as Malware/Trojan Horse/Virus?
1012
213
How to change or verify Epocrates username & password on iPhone/iPod Touch
1175
214
BlackBerry Wrong Magic Number
1135
215
MedTools for iPhone / iPod touch
1176
216
BlackBerry Essentials Upgrade Process
1198
217
MDS Service Not Available
1133
218
Epocrates icon is "Waiting" (iPhone / iPod touch)
1146
219
Browser Cookies (Macintosh)
1109
220
Does Epocrates run in the background on a BlackBerry?
1168
221
What does "error writing to device" mean?
1041
222
Why am I unable to activate my Honors Visa Card?
1050
223
MedTools for BlackBerry
1177
224
Why do I get the "No activities currently loaded" from Epocrates MobileCME?
1034
225
BlackBerry Error: "A problem occurred while trying to render the page."
1192
226
Epocrates Web site and Internet Explorer 8
1178
227
How do I reprint my MobileCME completion certificates?
1026
228
iPhone / iPod Touch Reboot Process
1172
229
Lost License Codes
1132
230
Epocrates EssentialsPoints
990
231
Why do I get an "Object not found" message when installing or updating Epocrates on my BlackBerry?
1040
232
Epocrates and Sales Tax
1125
233
Searching in Epocrates for iPhone / iPod touch
1152
234
Expired Message Windows Mobile (Pocket PC)
988
235
"Unable to verify your credentials" when installing to BlackBerry
995
236
When will Epocrates Essentials Deluxe be available for iPhone / iPod touch?
1201
237
Epocrates Expired Message on iPhone/iPod touch
1171
238
Mobile Resource Centers
1204
239
Epocrates Toolbar
1182
240
HTTP "302 Found" on BlackBerry
1166
241
How to Purchase an Epocrates License Code
1184
242
Ciphering material does not match this device
1191
243
Epocrates Group Discounts
1127
244
iPhone/iPod touch "Error reading response from server"
1206
245
Uninstalling Epocrates from a Windows Mobile Professional Device
998
246
BlackBerry Download button does not work
1205
247
Epocrates won't open after BlackBerry O/S Upgrade
1221
248
Epocrates Premium vs. Free Products for iPhone / iPod touch
1228
249
The second step for the BlackBerry 8130 Installer - AFTER operating system upgrade
1115
250
How do I configure McAfee's firewall to work with AutoUpdate?
868
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