I currently have a subscription to an Epocrates product. How do I renew it?
Question
I currently have a subscription to an Epocrates product. How do I renew it?
Answer
If you purchased a subscription for yourself using a credit card, and have not selected "Do Not Renew" in your Epocrates Account, we will automatically renew your subscription (same product and subscription length at the list price) using the credit card on file, when your current subscription expires. We will send you an email to remind you about your imminent automatic renewal 2 weeks prior to your renewal, and we will send you a renewal confirmation email at the time of your automatic renewal. Note to Mobile Software Subscribers: After you have received an email notification that the subscription has been renewed, please synchronize your mobile device to your computer. It is not necessary to redownload the software.
If you do not wish us to automatically renew your subscription, please go www.epocrates.com and click "My Account". Sign in and then click on Edit link next to the renewal status for your subscription.
If you would like to renew with different products or change your subscription length, you will need to purchase your preferred products/subscription lengths at the Epocrates website. If you are upgrading to the Epocrates Essentials all-in-one reference you will be offered a rebate for the remaining value of your current subscriptions.
If you need to edit your credit card information, or if you received a notice that we were unable to automatically renew your subscription, please see FAQ 688.
If your current subscription was paid for with a license code, you may keep your subscription valid by requesting another product license code (and activating it at http://www.epocrates.com/), or by going to our website http://www.epocrates.com/ and purchasing a subscription.
AutoUpdate (sync while connected to the Internet) to restore your premium application.
*If you do not see a "Renew Now" option, please re-subscribe by purchasing your subscription product(s) at www.epocrates.com/products. After purchasing, follow the on-screen instructions to download and install your product.
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