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If you have a BlackBerry, Palm, or a Windows Mobile/Pocket PC handheld and a subscription to Epocrates Rx Pro, Essentials, or Essentials Deluxe, you can now store some Epocrates databases on your memory card. This could free up about 4.5 MB of main memory for a BlackBerry, 16 MB for a Palm, and about 15 MB for a Pocket PC.
It should be noted that only certain Epocrates databases can be stored on memory cards, and this must be done from within Epocrates itself on the handheld. All MedTools, formularies, and calculators must reside in the handheld's main memory.
Manually transferring any part of Epocrates to a memory card in any way other than what is described below could cause problems for Epocrates, necessitating a complete reinstallation of the application.
BlackBerry Handhelds
If Epocrates detects a card present in the BlackBerry, it will automatically use the card. There is not a memory management tool the user needs to do this. The amount of Epocrates that will be put on the card is as follows.
- up to 13 MB of Epocrates Essentials
- up to 5 MB of Epocrates Rx Pro and Rx Free
Palm OS Handhelds
The memory allocation for Epocrates on a Palm device without a card is as follows.
| Application |
Size |
| Epocrates Rx |
5600 K |
| Epocrates Sx |
1500 K |
| Epocrates Dx |
3000 K |
| Epocrates Coder |
4800 K |
| Epocrates Medical Dictionary |
9000 K |
| Totals |
23900 K |
The memory allocation for Epocrates on a Palm device with a card is as follows.
| Application |
Memory Card |
Main Memory |
| Epocrates Rx |
2700 K |
2900 K |
| Epocrates Sx |
1200 K |
300 K |
| Epocrates Dx |
2600 K |
400 K |
| Epocrates Coder |
2800 K |
2000 K |
| Epocrates Medical Dictionary |
6800 K |
2200 K |
| Totals |
16100 K |
7800 K |
Please see FAQ 946 if you aren't sure how much memory is available on your device and card.
If you already have the latest version of our software, there are two ways in which you can manage Epocrates' memory usage on your device.
Automatically Manage Memory
- Open the Epocrates application on your handheld.
- Tap on the "e" icon in the top left, and select "Memory Mangement" from the "App" menu.
- Be sure the box next to "Automatically optimize memory location" is checked.
- Tap the "OK" button.
Manually Manage Memory
- Open the Epocrates application on your handheld.
- Tap on the "e" icon in the top left, and select "Memory Management" from the "App" menu.
- Uncheck the box for "Automatically optimize memory location." Then tap the "Yes" button.
- Tap on the location, e.g. "Main Memory" to change it.
To move Epocrates Coder or Epocrates Medical Dictionary...
- Open Epocrates Coder or Epocrates Medical Dictionary on your device.
- Tap on the Coder or Dictionary icon in the top left, and select "Memory Management" from the "App" menu.
- Tap on the location, e.g. "Main Memory" to change it.
If you do not see this option you will need to re-download to get the latest version of the software:
- Go to www.epocrates.com and click on "My Account."
- Sign in, if needed.
- Click on the download button.
- Follow the remaining on-screen instructions to save the file to your desktop and continue with the installation as you normally would. Our server will automatically place the files on the card during the first AutoUpdate.
Windows Mobile (Pocket PC) Handhelds
The memory allocation for Epocrates on a Windows Mobile/Pocket PC device without a card are as follows.
| Application |
Size |
| Epocrates Rx |
2.9 M |
| Epocrates Sx |
0.9 M |
| Epocrates Dx |
2.4 M |
| Epocrates Coder |
4.8 M |
| Epocrates Medical Dictionary |
7.9 M |
| Totals |
18.9 M |
The memory allocation for Epocrates on a Windows Mobile/Pocket PC device with a card are as follows.
| Application |
Memory Card |
Main Memory |
| Epocrates Rx |
1.7 M |
1.2 M |
| Epocrates Sx |
0.9 M |
0.0 M |
| Epocrates Dx |
2.3 M |
0.1 M |
| Epocrates Coder |
4.4 M |
0.4 M |
| Epocrates Medical Dictionary |
7.7 M |
0.2 M |
| Totals |
16.9 M |
1.9 M |
Please see FAQ 946 if you aren't sure how much memory is available on your device and card.
If you already have the latest version of our software, there are two ways in which you can manage Epocrates' memory usage on your device.
Automatically Manage Memory
- Open the Epocrates application on your handheld.
- Tap on the "App" menu in the bottom left and select "Memory Management".
- Be sure the box next to "Automatically optimize memory location" is checked.
- Tap the "OK" button.
Manually Manage Memory
- Open the Epocrates application on your handheld.
- Tap on the "App" menu in the bottom left and select "Memory Management".
- Uncheck the box for "Automatically optimize memory location." Then tap the "Yes" button.
- Tap on the location, e.g. "Main Memory" to change it.
To move Coder or the Medical Dictionary...
- Open Code or Dictionary on your device
- Tap on the "App" menu in the bottom left and select "Memory Management".
- Tap on the location, e.g. "Main Memory" to change it.
If you do not see this option you will need to re-download to get the latest version of the software:
- Go to www.epocrates.com and click on "My Account."
- Sign in, if needed.
- Click on the download button.
- Follow the remaining on-screen instructions to save the file to your desktop and continue with the installation as you normally would. Our server will automatically place the files on the card during the first AutoUpdate.
Support Considerations
There are some support consideration with Epocrates and memory cards.
- Epocrates free add-on MedTools cannot be stored on memory cards.
- Palm OS 5.0 and higher is required for memory card support.
- Users with Rx version 7.50 will not have memory card support. This includes Macintosh users who had to use the special installer to correct the Conduit Manager error.
- Sony Memory Sticks or SD cards in Sony Clie's are not supported.
- Memory cards in Windows Mobile Smartphones are not supported.
- If the card is write-protected (or locked), an insufficient available memory error will be displayed. Please be sure that the card is unlocked.
- Compact Flash memory cards are unsupported.
Please continue to check our website or emails from Epocrates for the latest information on expansion card updates. To receive our monthly newsletter, please see Frequently Asked Question 252.
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