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If you are entering get.epocrates.com on your wireless handheld device but you are not getting to the "Install Now" page, it's possible that your browser's history and/or cache is redirecting you to www.epocrates.com. Clearing your browser's history will correct this issue.
Please select your handheld device type below.
BlackBerry
Here's how you can clear the browser history on your BlackBerry device.
- Open the Browser on the BlackBerry.
- Press the menu button and select "Options."
- Select "Cache Operations."
- Select the "Clear History" button.
- Press the menu button and select "Close."
- Try entering "get.epocrates.com" in the browser's address bar again.
Palm (including Treo 650, Treo 680, Treo 700p, Treo 755p)
Here's how you can clear the browser history on your Palm device.
- Tap on "Web."
- Tap on "Blazer" in the top left corner. Select "Options," then "Preferences."
- Tap on the "Advanced" tab.
- Tap on "Clear Cache."
- Tap on OK.
- Try entering "get.epocrates.com" in Blazer's address bar again.
Windows Mobile Pocket PC (devices with a touch-screen including the Treo 700w, Treo 750w, Treo 800, and Treo Pro)
Here's how you can clear the browser history on your Windows Mobile Pocket PC device.
- Open Internet Explorer (IE) on the handheld.
- From the Menu in the lower right, select "Tools," and then "Options."
- Select the Memory tab.
- In turn, tap on "Clear History" and "Delete Files."
- Tap OK.
- Try entering "get.epocrates.com" in IE's address bar again.
Windows Mobile Smartphone (devices without a touch-screen including the Motorola Q, T-Mobile Dash, Samsung Blackjack)
Here's how you can clear the browser history on your Windows Mobile Smartphone.
- Open Internet Explorer (IE) on the handheld.
- From the Menu in the lower right, select "Tools," and then "Options."
- Select "Memory."
- Select "Temp Files", and select "Clear."
- Do the same for "Cookies" and "History."
- Try entering "get.epocrates.com" in IE's address bar again.
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