Update your Verizon, Sprint/Nextel, or Alltel BlackBerry Pearl to avoid installation issues.
Question
If you have a BlackBerry Pearl with Verizon Wireless, Sprint/Nextel, or Alltel, you must update your operating system before installing Epocrates.
Answer
You need to update your Verizon, Sprint, or Alltel BlackBerry Pearl Operating System before installing or updating to the latest version of Epocrates. Updating Epocrates without updating your Pearl’s operating system may render your device inoperable.
Additionally, a memory card will be required to support Epocrates on a BlackBerry Pearl.
The latest operating system version available for your device is 4.3.0.97 or above. You can check the operating system version on your device by:
Clicking on Options
Clicking on About
The operating system version is listed on the 3rd line
If you have OS version 4.3.0.97 or above, you may install the Epocrates update by CLICKING HERE.
If you have any version below 4.3.0.97, you must go online to upgrade your device operating system prior to installing Epocrates. For your convenience, here's a link to upgrade your OS via either Verizon, Sprint/Nextel or Alltel:
Epocrates is providing this message as a courtesy; please contact your cell carrier for specific instructions regarding how to update your BlackBerry operating system. Following your OS upgrade, please CLICK HERE. to install the latest Epocrates upgrade.
We apologize for any inconvenience this may cause. Should you encounter any difficulties, please contact Epocrates support.
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